Transmission of Licence

I have taken over the maintenance of a website that was previously managed by an agency. The agency bought the main theme from Envato. In order to get support for the theme from the developer, I need the login data of Envato, to which this theme is registered. The licence would therefore have to be transferred to my account, and I have a declaration of consent from the client. What is the best way to proceed?

It’s not allowed unfortunately.

Using the envato plugin you can still access updates via WP admin but access to downloading the original files and support etc sits with the original buying account

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