Пропала лицензия

Hello. I purchased two identical Education WordPress Theme | eduma themes last year and earlier this year. One theme I downloaded and activated immediately and the second one I downloaded and installed a little later. The problem is that the license of the second theme is missing and I can’t activate support . Can you help me with this?

Hi,

for solving purchase code or item license issue will need to get support from the item author. They (author) are the right team to help. you can contact item author through item comments page or author profile page or best option is through item support page.

How to contact an author to get support or for any technical query:

Thanks

Hello, I did so , but they said that you need to solve this problem in here.