To i can get refund from themeforest

Envato Customers Purchases and Subscriptions
1

Hi

i have purchased the theme from the Blush theme for https://themeforest.net/user/joommasters

but the theme is not working well due to lots of error even i cannot able to install it .

When I go to update it, your server installs a theme called Aneeq then breaks and corrupts the whole theme. Please see screenshot of the error > https://ibb.co/vV3sHLk

So basically if you update from 1.1 it overwrites with another theme of yours?

i am very disappointment i need my money back so any one can help me how i can get refund

2

Hi,

You can check this article about that you are able get refund or not

This Is Envato Customer Refund Policy

Still have any quesiton open a Envato Help Ticket
They would like to assist you with an official answer.

Thanks!