Is anyone out there able to help?
I bought the theme 10 days ago.
LOVE the look. So much so, that I aimed to have my own website display the same layout and functionality as the demo model. It was NEVER meant to take 10+ days just to install, and I allowed three days to add all the content!
I lodged a support ticket with the author five days ago. I sporadically get one liners back that have nothing to do with solving the problem.
I need help connecting the blog page of my website to display on the homepage of my website, as per the demo. Despite several correspondences, the author cannot understand my request. I did get an apology that he did this theme years ago and isn’t that into it now.
I would have paid for the additional “installation fee” days ago if I had faith he would be able to help me achieve the theme as per his demo model. But I do not, judging on this experience (I have already paid for “6 months developer support” ).
I am sure it is a simple one-setting fix that I am so close to, but I still can’t get any straight answers as to which menu to make the adjustment from.
I want the theme to work as it does in the demo, with the latest blog posts showing up on the homepage (he has the demo set at 6 blog posts displayed on the homepage, I have set mine at 18).
Other purchasers have had trouble with this problem previously too (I’ve read all the other public support tickets), but I cannot find other published instructions on what menu to fix it in. I have gone through the tipi installation document countless times but no matter how many times I follow the instructions (which unwittingly jump across different topics and settings and are hopelessly vague), my website will not replicate the demo model. I feel Michael should not be allowed to sell this theme for commercial gain if he is unable to install it himself or provide adequate instruction on how to install it.
I have tried several attempts to get an answer through the support tickets and writing to Envato. I really want this theme to work as advertised. Does anybody have any suggestions?