Ticket receipt is deformed in WooCommerce Point of Sale plugins

I have the plugin that I bought Ticket receipt is deformed in WooCommerce Point of Sale, when I print the Ticket with the Ticket printer, before printing the preview is misaligned, everything is aligned to the left, address of the store, mail, telephone, logo, although in the plugin configuration the text is aligned to the center or right, 1 word appears by line, it is very fuo, there is a serious error and I do not know how to solve it, I can not print the purchases

Hi

Please contact Item Author to get item support How to Contact your purchased Item Author and let them know. Item author will be happy to assist you.

Thanks