this is B/S trying to order a theme but account is locked

How does this site make a profit if everytime I try to make an order all I get is that account is locked and that I should contact support. However there is no support. No one respond to email or otherwise.

Have you opened at ticket at the Help Center? They’re the only ones that are able to look into that for you. Unfortunately they can sometimes take a bit to reply due to large ticket volume but they’ll definitely get back to you - make sure to check your spam.

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