There was an error processing your item: "\xE2" from ASCII-8BIT to UTF-8

wordpress
themeforest

#1

Hi. there. I’m getting an error like this while I’m trying to upload a wp theme. What should I do?


#2

Do you get this error when you try to upload the theme on your WordPress or on Envato(you submit an WordPress item)?


#3

On envato. While ım submiting an item


#4

If the file names have special character, that could be the problem.
Use the latin keyboard


#5

I dont think so its not about file names. I changed them but result is same.


#6

How did you name the files?


#7

mwpthumbnail.jpg, materializewp, themepreview


#8

Tried FTP?


#9

No

23 Ara 2016 ÖS 5:55 tarihinde “ki-themes” envato@discoursemail.com yazdı:


#10

Seems you’re using Turkish keyboard. Check the file names ( inside of the zip as well ) and make sure you named them as latin and avoid using special characters


#11

Having same issue when trying to upload the item.


#12

I confirm it.
same notice is in my end too.


#13

You just upload this 4 requirement file. no need optional category file then try this.


#14

Hi, Anyone resolved this issue? I am still getting same. any help from envato ?


#15

Still waiting for a reply from Envato, is there any solution?


#16

Today I face same problem when uploading wp theme in themeforest “There was an error processing your item: “\xE2” from ASCII-8BIT to UTF-8”

Is there any solution?


#17

Have you checked the file names?


#18

Yes. Did you get any solution?


#19

I don’t have the problem. It’s probably file name issue


#20

Did you finally able to upload this wp theme in themeforest? Did you renew file names?