There is no theme I purchased in the product system I purchased, I cannot open a ticket

There is no theme I purchased in the product system I purchased, I cannot open a ticket.


It gives a code error when I choose a different theme.

Hi,

It is a HTML template it will not install with WordPress you have to get a WordPress theme.

Hope you understand.

Thanks!

I know this is not a wordpress theme I don’t think I’m asking for help with wordpress I have a problem with the vendor support system

@emrenazli

Visit this page here: ThemeKalia's profile on ThemeForest

And then submit a help request on that page. It probably is that the theme developer has not had a chance yet to update or popluate the dropdown with the latest theme.

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Or choose Any Item

https://themekalia.ticksy.com/submit/#100014184

thanks

1 Like

@emrenazli - you’re welcome - hope this helps :slight_smile: