Hi everyone. A couple of years back, I’ve bought a Wordpress theme from Envato which is made by Themify. I don’t have any Themify login details (username/password), this theme is removed from ENVATO in the meantime and these are the problems I am facing now.
In my WP dashboard, I have a notification “Themify Updater: license key is invalid”, and it won’t accept my purchase license from Envato but it also asks for Themify username, but I simply don’t have it.
My theme has some code problem suddenly, I can see that in Themify forum someone had the same problem, but I cannot access Themify forum because (again) no Themify username. :@
I wrote 10-15 emails to Themify, no reply!! Worst support ever!!!
So, I bought a theme, but I cannot update it, I cannot see the resolution for its problem, cannot do anything!
Any ideas on how to resolve this??