I uploaded a new WordPress theme on September 9, 2015 (eighteen days ago). My author dashboard said it was in the queue for about a week, then the status message disappeared. I submitted a ticket several days ago to get support, but still no response.
I know I didn’t delete the theme that I uploaded. So where did it go? It’s not under the Hidden Items tab either. Shouldn’t there be a message in the dashboard that says it’s still in the queue, or that it’s being reviewed?
I’m beyond shocked at this process in place.