Themeforest Automotive Theme - update not working

I have a notice on the theme update page stating:
‘You have version 9.7 installed. Update to version 10.3’.
However when I click update it says I have the latest version. In looking at the theme files, they
are still at the 9.7 version. The update is connected to Theme Forest by purchase code correctly.

Anyone else using the Theme Suite Automotive Theme and familiar with this issue?
Perhaps I not allowed theme updates if my one year of support after purchasing the premium version of this theme has expired?

Thank you


Thanks for asking your question at Envato forum.

Contact your Item Author

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here


please check this FAQ hope will be helpful to you. Otherwise contact Author for getting their support.
Note: before doing any update best practice is create a full backup first

Download manual new version delete old , upload new one and activate. That is fastest way . And latter contact support.