Theme X Extensions Error 403 when installing Plugins on Hostgator


#1

I cannot get the Theme X Extension Plugins developed by Theme.co to install on HostGator.
Hostgator responds with a 403 Forbidden Error. Hostgator only has trouble with the Plugins made by Theme.co not regular plugins.
Any Suggestions?


#2

Please contact Theme Author using their support tab. They will help.


#3

Did you find any solution to this yet ??


#4

I am also facing same issues. Please let me know the solution.


#5

Hi Guys,

Sorry for the late reply…just discovered this thread. Keep in mind this is the general ThemeForest forum and for questions related to X definitely direct them to our own comment section where they will be replied to very fast :slight_smile:

There are notes on this issolated issue with HostGator (it has to do with a server configuration they have across the board for all customers) as well as several ways to address it in our Extensions Knowledge Base article.

Cheers!