So I purchased the Kenozoik theme and when I clicked the download button to install all files it began downloading. It got to 58.7mb/58.7mb but will not finish. I canceled and tried again… It wouldn’t even download. I close out of my browser and try again… same thing happened before it started downloading but would never finish Downloading. After multiple tries of it not downloading I get this:
"Download not available
Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours. That’s the daily limit! Come back in 24 hours to download it again.Learn about download limits."
So now i can’t even attempt to download it. This has been extremely frustrating since I paid for this theme. It seems that this “issue” was purposely integrated into the site since there is an “express theme installation” option that is an extra $50 for someone to set it up for me. Now instead of being able to customize my site, like I was planning to do today, I’m forced to wait atleast 24 hours to even attempt to download this theme. And it’s completely possible that this issue still exist when I’m able to download it again.
All in all; I’m already regretting this purchase and am extremely dissatisfied with this sites support.