Theme support Wordpress

Hello Community.
I recently purchased a wordpress theme on themeforest. I’m trying to contact their support but all I get is below page when I click on ‘item support button’ .

However, I’m unable to login or create a new account. How can I get support?

Thanks in advance



You can ask any kind of question about your purchase theme at here as a comments

with that item author @collision hope they will help you out

This is support area you have to login there