I was a member of Envato elements for a few months (May - June 2020) before cancelling. I used my access to download and use website theme “Murbani by FastWP” with limited theme support.
Member: Victoria Ross, Fawkner, Australia
Email: (Removed by Mod)
Fast forward to today, and there is a glitch with the theme and I need to speak to its author, FASTWP.
I cannot speak to FASTWP without an Envato purchase code for the theme. I checked my account and all receipts and I cannot find it.
My questions are:
- Do I have access to a purchase code and if so, where would I find it?
- If I do not have access to a purchase code, what do I need to do to solve this problem?
Thank you so much!