I have TheGem theme plugin and I’m unable to activate it on my site as I keep receiving an error message that my license is already associated with a separate domain. However, I cannot figure out where that domain or what that domain is. Is there a site where I can check to see which domain as using my theme? Or another way to discontinue that domain from using my theme?
If you don’t know where the theme registered/activated then you have to contact theme author and request them to unregister/deactivate the theme license for the old domian/website.
contact theme Author and let them know How to Contact your purchased theme Author, theme author will be happy to assist you.
Thank you greatly!