Theme Options and Editor not Working

Hi purchased the Mitaka theme and “Theme Options and Editor not Working” Need help on an urgent basis. i attached two screenshots please check and solve my issue.


Regards

Saurabh Kwatra

Hi,

Contact with your purchase item author hope they will helped!

Thanks!

i generated a private ticket to their portal but they didn’t replied yet. its been 6-7 hrs. i want if someone already faced this issue and know the solution then it will be helpful for me.

Generally, there is a 24h up to 48h delay for support request processing.

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pl share the solution