Theme not installing

Hi all. I purchased a theme from themeforrest, but now after installation it says the theme is broken and stylesheet is missing. I have attached a screenshot. Can you please help with the fix.

Thank you

Hi promorecosmetics,

This error occurs when the file you are trying to upload into WordPress is not a valid theme file. Please go back to your downloads page and download the theme again, making sure to select “Installable WordPress file only.”

If you don’t see this option, then you may have purchased an item which is not compatible with WordPress. I would suggest contacting the author of the item you purchased to see if they offer a WordPress version and can help you exchange it.

Hope this helps!

1 Like

This is assuming it’s a theme not a template kit

@charlie4282
It’s theme

@promorecosmetics
There’s a newer version already you better get the latest one.