Theme not able to install on server

#1

respected, i have a purchased theme Hebes - Multipurpose Magento and i am trying to install it from last two days but it showing error so kindly help me.
Thanks and Regards

Problem Facing While Installation of Theme
#2

Hi, On item page you can click support button, theme author will help you, if this theme then: https://themeforest.net/item/hebes-multipurpose-magento-2-theme/22733219/support

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#3

sir still not able to install theme so kindly let me connect with the technical team because i have paid for this theme but not getting the service

#4

sir this is issue which i am facing from last two days and you have just sent me a link …this is not a solution…if u can’t help me with this theme then please refund my amount so can i purchase another theme.

#5

Hi @hostretto_dev,

This is not a support forum. Each theme is made by an “author” (a freelance developer) and only they can provide support for their themes. The link @sanljiljan kindly provided was the proper place to get support from the author.

Go back to that link (https://themeforest.net/item/hebes-multipurpose-magento-2-theme/22733219/support), and click the “Go to item support” button you see there. That will take you to the author’s support website, where you can open a support ticket.

Hope that helps!

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