Theme not able to install on server


respected, i have a purchased theme Hebes - Multipurpose Magento and i am trying to install it from last two days but it showing error so kindly help me.
Thanks and Regards

Problem Facing While Installation of Theme

Hi, On item page you can click support button, theme author will help you, if this theme then:

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sir still not able to install theme so kindly let me connect with the technical team because i have paid for this theme but not getting the service


sir this is issue which i am facing from last two days and you have just sent me a link …this is not a solution…if u can’t help me with this theme then please refund my amount so can i purchase another theme.


Hi @hostretto_dev,

This is not a support forum. Each theme is made by an “author” (a freelance developer) and only they can provide support for their themes. The link @sanljiljan kindly provided was the proper place to get support from the author.

Go back to that link (, and click the “Go to item support” button you see there. That will take you to the author’s support website, where you can open a support ticket.

Hope that helps!

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