I apologize if this is not the place but I could not find the contact for Envato Market or Themeforest.
I’m already in contact with the Author of the Theme by e-mail, he is fixing several bugs that exist in the Theme.
And my intention is not to open a dispute and return the theme.
I bought a 2.0 Theme
Before I bought it I talked to the Author if there would be HTML and Text sections, these do not exist, only parts that accept HTML. This sometimes complicates the work.
Now he tells me that he can add parts if I pay a fee of $50 to him. I happen to be in Brazil and this is 5x the amount, so it is too expensive for me.
Another problem has arisen:
I need to create 4 new templates for Collection pages and I saw that there is no “Create Template” button.
I asked the author by e-mail and he told me that his theme has not been updated to 2.0!
This is false advertising.
I bought something that is not fit.
We researched several Themes before buying, we are already configuring the Theme and now we find out that it is not 2.0.
I wish Themeforest would scan the Themes as this is not the first time this has happened.
We already used Theme that was not 2.0.
I’m sorry if this is not the place to send this problem, but I don’t want a money back, I need the Theme to be 2.0 to finish the site and deliver it to the client before the end of the month!
agree! you will need to contact the author and also have to give them time to make the theme compatible withy Shopify 2.0. I believe the Author will take this recommend as a first priority and will publish an update soon.