Theme Install problem

Hello, I am developing a website for photography. I bought Photography wordpress for photography theme from Envato. When I am checking for option plugins through theme customization, it says I am not allowed to get them. As mentioned on theme page, I tried to install demo import, it is showing Error: Service Unavailable (503). Plus when i open my website, the icons doesnt look at right place. I am sorry, I am new in site development. Can you please let me the solutions. Thanks


Please check the theme documentation hopefully you will get necessary support. If you have still problem with the theme then the best way to get the support is Contact your purchased Theme Author. How to Contact Author and let them know because theme Author are best expert about their Item functionality.


Thank you so much for reply.