hello, it’s been a week since I tried to contact: wpthemebooster on its theme Kimono - Photography Portfolio HTML Template it is indicated that this author responds within 24 hours
« Supported This author’s response time can be up to 2 business days. «
I asked a question about the support but he does not deign to answer yet I paid for this support is it a scam and without support can I get a refund for the theme.
I cordially await your suggestions
Jean-pierre Gérardot
Kimono - Photography Portfolio HTML Template
Regular License
6 months 12 Jun 2025 of support remaining. Extend now.
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Hi,
Modifying the template is not included in the product support. Regarding what I read in the product comments from you, the author is not obligated to answer you or guide you in learning how to add more images in your portfolio.
If you don’t know how, there are quite a few people here who will help you for a fee.
Pourtant si vous avez lu les commentaires comme vous le soulignez dans votre message l’auteur a répondu favorablement a la requete de alfonsogomez il y a trois mois exactement sur le meme sujet ! vous ne semblez pas avoir des réponses équitable pour tous le monde, avez vous vraiment comme unique entraide de faire payer ce qui a déja été payé ? J’esperais converser avec l’autheur mais je vois que vous non plus vous n’avez pas pu le contacter.
You purchased the product itself, not the author’s support. Do not expect to gain more than the product itself for the price of a meal at McDonald’s. If you lack a clear understanding of how to modify certain aspects, this isn’t the author’s responsibility. You should at least be utilizing the WordPress version. The platform is responsible for creating this conditions primarily focused on increasing his profits, leaving authors and buyers to resolve these disputes yourself .