Theme Author is not replying to a simple question

I purchased the theme Flanger from ThemeForest, however, I had a question about the bg I sent it to the theme author. The question was:

in which style sheet and what line I can find the bg, so that I can add a call for it.

After waiting, I sent a request for refund, so the author immediately replied with a decline, but he didn’t bother to answer my simple question to resolve the issue, which make the 6 months support to theme useless and misleading.

A post was merged into an existing topic: Flanger Theme