Theme activation issue on second site.

Envato Customers Web and Code
1

Hi sorry for the newbie question but I`m not stuck for a couple of hours and could use a tip :slight_smile:

I first installed wordpress on my laptop and purchased a single license for the Splash theme.
The activation went fine and I was able to play around with it to see how it works.

Now I want to install it on a webserver but it does not take the token.
I`ve tried generating a new token after removing the old tokens from the envato site.
But this also did not resolve the issue. Can someone point me in the right direction?

Thank you for the effort!

2

Hi @Warriors1,

The author of Splash will be able to help you figure out what’s going on through their support area. Here’s their support information:

Hope that helps!

3

Lets tagging that item Splash author @StylemixThemes @stylemixsupport hope they will help you soon.

4

Hello @Warriors1

There might be a problem like connecting Envato API from your server or generating Token. At any case, please contact us via Ticket System or Live Chat, and our support team will help you with activating your theme.

best regards

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