Theme Activation failed


I did buy this theme
I have the activation code, however when I put it on my wordpress admin, I have this message Verification Faild. You may be using an invalid purchase code.

I try to contact them, however they didn’t answer to me …


please make sure there is no free space before and after the purchase code.

you can check this article:

Otherwise you can post comments in the purchased item comments page and give them time to get back to you.


Thanks, there is no free space before and after, I try a lot to activate it…
But @UmbrellaStudios didn’t show up on envato since 2018 …

How it’s possible to complain at envato and get a refund?


You can post a comments here and ask them why purchase code not working:

You can request a refund here
Here is all the information about refunds:
Envato Market Refund Rules


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