TheGem update failure 17. oct 2021 - HELP NEEDED: URGENT

Envato Customers Web and Code
1

Theme: TheGem

Working on my new website via (STAGING) and now a new update for the template was available.

After the update, everything went wrong.
This is the message I get (HOW DO I FIX THE PROBLEM?):

Warning : require(/var/www/byflannov.dk/public_html/gem/wp-content/themes/thegem/inc/template-tags.php) [function.require]: failed to open stream: No such file or directory in /var/www/byflannov.dk/public_html/gem/wp-content/themes/thegem/functions.php on line 8

Fatal error : require() [function.require]: Failed opening required ‘/var/www/byflannov.dk/public_html/gem/wp-content/themes/thegem/inc/template-tags.php’ (include_path=’.’) in /var/www/byflannov.dk/public_html/gem/wp-content/themes/thegem/functions.php on line 8

2

Hi @ByFlannov,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:

Thanks

3

If you need urgent solution for your problem ( within few hours )

4

Hi, please contact our support at codexthemes.ticksy.com or via our contact form at CodexThemes's profile on ThemeForest and provide your purchase code, we will check what could be wrong on your website.