I’ve followed the instructions and it does NOT work. Does anyone have a solution for this?
I’ve bought this theme theme times for various sites, along with support. I never needed the support and I basically threw my money in the toilet. It’s frustrating that I cannot get help after being a multi-buyer unless I throw more money at them.
I haven’t found a way to contact them. They have links pointing me to places where I can reach out to them… both require another $59. I’ve spent hundreds over the years. I’m not a fan of paying more. Particularly since they seem to be hidden behind a paywall. I spent an hour looking for a way to reach out to them.
Hello! While we are always happy to help with our themes, we do not provide support via forums. Instead you can reachout to our support team directly (see our support tab on how to open a ticket) or simply leave a comment on the item page.
That’s all good but the support tab required me to pay another $59 to renew support. After buying three copies of the theme (along with office years ago), plus paying for support, I’ve thrown enough money at it.