The theme creator is gonne how can I get refund

Hello I’ve bought a 6 month support extention for Cactus theme but the support is gone (404) Where can I ask for a refund @envato @CactusThemes ?

You still have the support you’ve bought. Contact the theme author and ask him the support question you’ve got and he’ll politely reply.

Hi @guillaumesoulez , As the author support forum (system) going 404. you can use the Item Comments page to post a comment and let the author know about it and ask them support in your comment post.