The theme author not providing a customer service

I purchased theme ‘Homey’ which is developed by ‘favethemes’, and the theme has a bug. I opened the ticket and the theme developer isn’t fixing the bug for 7 days almost, I wrote on comments sections too but still the same.
Does has any rules against such developers? any advice, please?

You can request a refund if that bug makes theme not working properly.

can you share me a link how can I request the refund, please?

check this

1 Like

thank you!