Hi there, does anyone here recently upload an item to ThemeForest, you got soft-rejected. You fixed bugs then reupload the item. But the reviewer didn’t clear the cache then sent you an old screenshot from the previous bug you’d fixed before?
You have been asked many times to address this issue. However, you have kept resubmitting without doing so. This will be your last chance! Resubmitting this item again without considerable typography improvements will result in a hard rejection!
Sure, I fixed it before and made changes but they kept sending me screenshots from my demo site previously (with no cache cleared).
This happens to me and I have absolutely no idea what to do now.
It’s quite common issue. You should state that on the comments clearing cache is needed or if it’s template ( not theme ) you can rename the folder before upload
Thanks but browser cache is not something you can clear from your server right? They had CSS cached. Oh I may use some cache plugin to rewrite CSS file URL but must I do that every single time?
in WordPress, stylesheet url should always be enqueue as themename/style.css. Enqueue it in different way will cause another issue “please euqueue it correctly” i suppose.
But if I have no luck theme will be hard-rejected. I’m contacting Envato support to make sure things go right.
As I said I asked them to clear the cache in the previous comment (sure a reviewer must know how to clear cache) and If they did they didn’t ended up with such screenshots where issues not fixed.
Making a video to tell reviewers that that I changed things and you should clear your cache to see changes? Oh my gosh, why it escalated quickly to this point? The game now becomes so tough hahaha.
Thanks for your tip. I guess there’re many ways to create a new stylesheet but It’s WordPress so we should keep things in standard as much as possible. I did use a cache plugin so the stylesheet is now updated from style.css to path_to_cache.css