Hey community,
So my latest track got approved during the night. I looked for it in the Hard-Rock category, but it was nowhere to be found. I went to my portfolio and it does not show up there when logged out (though I can see it when logged in).
I know what this is. It’s happened countless times before. I know it’s going to resolve itself within 24 hours, and I know that by then, my track will be buried with no views and thus be ranked even lower by the search algorithm. Basically it’ll be good as dead. Why am I being penalized because of an issue for which Envato is solely responsible?
This is a known and recurrent bug that has affected many of us over time. And yet, we never got any acknowledgment from staff. There needs to be a process to compensate affected tracks so they can have a fair chance.
Those of you who had tracks recently approved, should check if they are indeed indexed, as it’s unlikely I am the only one affected.