The image in description is not updating.

Envato Authors Author Hangout
1

Hello.

I can’t update image on my description page. When I upload new presentation image on server, it doesn’t change on ThemeForest - http://clip2net.com/s/3x7phTM

Any thoughts about that?

2

Hi there,

If you want to change an old image from your item description, you’ll need to change the name of the image, otherwise the old one will be used. This was mentioned a few weeks ago.

Cheers :slight_smile:

3

It means that every time when I want to update image I have to give new file name for it? What if someone have 100 items and wants to update new testimonials, he needs to do it manually for all 100 items?

1 Like
4

It doesn’t have a cache expiration time?

I agree with @DeoThemes, changing hundreds of items 1 by 1 takes a lot of time…

5

Looks like new idea for the plugin or script that you can sell after on CodeCanyon :slight_smile:

1 Like
6

@DeoThemes hahahah you have a good business mindset! :slight_smile: totally agree!

7

Please send a mail to Envato support and ask them to clear the cache for your image.

8

@SmartWPress thank you very much! :wink: