Hello Envato Support Team,
My name is Hassan Zubair (username: hassan326125), and my email is (removed)
I recently purchased a script from CodeCanyon titled “MLMLab - Multilevel Marketing Platform” (URL: MLMLab - Multilevel Marketing Platform by ViserLab | CodeCanyon) for $102. Due to payment difficulties with my primary card, I tried using a couple of other cards, as suggested by the script’s author. However, shortly after the successful purchase, my account was locked, and now I cannot access the script or use the purchase code.
I wasn’t aware that trying different cards could trigger a security lock on my account. I sincerely apologize if this caused any concern. The payment has been processed, and I have not violated any policies intentionally.
I kindly request you to review my case and unlock my account, or at least help me regain access to my purchase. I genuinely need the script for an important project, and I hope you can understand my situation.
Please let me know if you need any additional information from my end.
Thank you for your time and support.
Best regards,
Hassan Zubair
Email: (removed)
Username: hassan326125