The activation code is not correct!

When I try to activate the license provided by Envato, it indicates The activation code is not correct!
What I can do?


Contact with your item author hope they will help you


1 Like

I can not, I bought the license in 2017 but I have not used it until today for personal reasons and I do not have support :frowning:

I do not have support :frowning:

sorry to hear that item support is 6 Month only but people can increase or get 12 item month support.
In this situation i can’t help you.
you can try increase support or purchase again

I buy a theme and I can not use it and nobody takes responsibility, I do not understand
I just want to activate it, because I paid for it :frowning:


This is last step for you there you will get the perfect solution with official answer.
Open a Help Ticket they would like to assist you with an official answer.