Template Library


Bought a theme called the7.
Working on a website. Created a page and saw the Template Library options, I then tried to select one theres no download option.
Tried to Activate License but takes me to a dead link saying “Sorry, you are not allowed to access this page”.
What should I do to be able to download templates?

Kind regards


First of all I would check the documentation of the theme. If there you can’t find informations for your needs please do submit a ticket or get in touch with the seller of the theme by sending a comment on item’s page.


how do you submit a tiket and how much is it

Make sure to submit ticket to theme’s author, not to Envato. In your case you should check the Support Tab from The7 Theme. There is a button “Go to item support”. Use it to submit a ticket with your problem :slight_smile: