Template Holax

I have purchased The template Holax and i have try to install it by quick start package, but it don’t work.
What should I do to claim my money, or get help?
Tanks riro

Visit the page of the item you purchased, from the three options here…

…and then go to the support tab on the item page. You’ll find instructions there on how to get support for your purchase. I’m making an assumption here, but based on the fact there are HTML, CSS and Wordpress versions… did you buy one of those three versions, when you should have bought one of the other two versions?