Template Bridge Wordpress

I get the bridge theme a few days ago. Qode options doesn´t work and nobody answers on bridge website since three days.
I´ve looked info on the web and I did all, but Qode doesn´t work.
I´m going to use other template but i want they get back my money.
Bridge has a very bad attention.
Does someone who to do that? I paid here.

If you go to their support forum - you will see:

Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.

Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.

Thank you for your patience and understanding.

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Thanks, but I knew that. The problem is that this note would be when you buy the theme.
I need to do my work, if I had known I wouldn´t have bought it.
I don´t want bridge yet.
Please, how i can get my money?

You can send refund request but again, author must approve it (which again probably will not be before May 5).

Refund request you can send via this link - https://themeforest.net/refund_requests/new

On other side, author also can reject your refund request - https://themeforest.net/page/customer_refund_policy