I bought a copy of BeTheme for use on a website that I was developing under the temporary name “rcbw-test2.club”, and I registered my purchase of BeTheme to that domain name. So far so good. Then I redirected the name rotarybelvoirwodonga.org.au to the same site, and I started using that name all the time. That’s when I started to experience trouble (e.g. failed update of the Revolution Slider plugin, which is packaged with the purchase).
So I tried to switch the BeTheme registration to the new domain. I went to http://api.muffingroup.com/licenses and deregistered the old domain, and now I can’t see any way to register the new one.
I have the BeTheme licence certificate, including the purchase code. It says to direct queries to https://help.author.envato.com .