I have had a support ticket out for a month and still haven't had it resolved. The number of the ticket is 789444 and when I tried to reply to it 4 days ago to inquire about it the system gave me a new number, 812197. I think a month is a bit long for a resolution to an issue. If I could get some help it would be much appreciated.
I probably posted this in the wrong section, I apologize, the "new" forum makes no sense to me. Sorry.