Hello,
i want to stop supporting clients from comments page and support through a seperate support system (not sure to go with ticket system or forum)
i am looking for following features, if anyone knows a system which has these options (free or paid), please let me know
- envato purchase, support verification system
- user can add multiple purchase codes
- depending on purchase codes, he can see forum categories
- public (notices) posts option
- forum to have sub-forums option
- ability to post notifactions
- multiple support staff option
- cron to check support expiration, purchase code sale revesal checking etc
- mark a thread visible to all members or only to staff and thread creator
if you think support system needs, any other features…please write below
thanks