Support money is not showing in our earnings

Hello,

We are new author at codecanyon. We have been accounted (6months support money) in the payment statement and its showing in my earning but not in my fund. When will we get the support money in my funds ?

We got one reply from our previous query like ““Your support money will transfer to your payout account when it reached minimum $50. I saw your profile. I think, Your earnings might be below $50.””

But our earnings is more than 50$, we are really confused.

Thank you in advance.

Team XatoWeb

It’ll be calculated at the end of the month and will be transferred after 2 weeks.
For example, June 30th, your earnings will be calculated and you will get the money at July 15th.

2 Likes

Thank you for clearing our confusion :blush: