This template support team has been a joke! I have been waiting for days to get support. When I do get the support that is acceptable that takes a day or two to get a response.
The support tickets go through https://yogsthemes.ticksy.com/ not sure what that is but its where I submit tickets. I’m two weeks behind in getting this template fully done just by asking a few simple straight forward questions.
On several occasions, I have had to ask for access to support because the support page is not recognizing my purchase code: [redacted] (twice)
The bottom line, I need help via a direct email address so I can finish this site ASAP! Someone, PLEASE HELP!
Here is my last support ticket post: https://yogsthemes.ticksy.com/ticket/2314287/