Support for SEO Crawler - Digital Marketing Agency, Social Media, SEO WordPress Theme

dineshjadhav · December 4, 2018, 9:15pm

HI,

Support for SEO Crawler - Digital Marketing Agency, Social Media, SEO WordPress Theme

I have purchased the above theme but it doesn’t install. Can you help me to install the theme as soon as possible.

mgscoder · December 4, 2018, 9:18pm

Hi

First thing please confirm that you have purchased WordPress theme or not. If you purchased WordPress theme and can’t install then please check this:

You have to download the Item from your Envato Dashboard Download then have to unzip and you will see a .zip file name with matching your theme name. You have to install that themename .zip file.

Also you can unzip your purchased download and check the theme documentation hopefully you will get necessary support in documentation how to install and all necessary help. If you have still problem with the theme then The best way to get the support is Contact your purchased Theme Author.

Thanks

dineshjadhav · December 4, 2018, 9:25pm

When i am uploading theme in a zip format i will get error “The link you follow has expired .” Just resolve it as soon as possible.

mgscoder · December 4, 2018, 9:26pm

please provide full page screenshots of that page.

dineshjadhav · December 4, 2018, 9:28pm

mgscoder · December 4, 2018, 9:32pm

are you sure you have purchased wordpress theme?

dineshjadhav · December 4, 2018, 9:32pm

ANy update???

dineshjadhav · December 4, 2018, 9:33pm

Yes…

mgscoder · December 4, 2018, 9:35pm

provide url of the theme and screenshots of file structure of your purchased theme after first unzip.

dineshjadhav · December 4, 2018, 9:36pm

http://localhost/swarajinfotech/wp-admin/theme-install.php?browse=featured

dineshjadhav · December 4, 2018, 9:38pm

Please its a request to look into this request on priority.

mgscoder · December 4, 2018, 9:42pm

Please upload the 2 .zip into your server theme folder then unzip and from wp-admin=>appearance=>theme active the child theme. Hope it will work for you.

mgscoder · December 4, 2018, 9:56pm

solved the problem?

unlockdesign · December 5, 2018, 3:47am

Hi,

Thanks for asking your question at Envato Forum.

Here is your item support author of @GoodLayers Here

they would like to assist you.

How to contact any Item Author from Here

If they ask about purchase key then collect from Here

Still have any question open a Envato help ticket from Here

Thanks

dineshjadhav · December 5, 2018, 4:28am

No…Still facing isue…

dineshjadhav · December 5, 2018, 4:35am

kindly look into the above problem…

mgscoder · December 5, 2018, 6:41am

why are you not contacting theme Author for getting support!

baileyherbert · December 5, 2018, 8:14am

Hello!

This error appears when your server rejects the uploaded file, usually because it was too large, or your web server ran out of memory. Here are some different ways you can fix the error and install your theme:

1. Verify that you are uploading the correct file

When downloading your theme from the downloads page, you will be presented with multiple options. Be sure to select the “Installable WordPress file only” version and upload that file into WordPress.

If you do not see this option, then you may have purchased an item which is not compatible with WordPress. I would suggest that you contact the author of the item you purchased to see if they offer a WordPress version and can help you exchange it.

2. Install with the Envato Market plugin

Envato Market now has an official WordPress plugin which can install your themes in a single click. If you are not experienced with FTP, this is the easiest and fastest way to get your theme running.

Download the plugin from: http://envato.github.io/wp-envato-market/
Upload and activate the plugin on your website.
Click “Envato Market” in the WordPress sidebar.
Under “Global OAuth Personal Token,” click the “generate a personal token” link.
- You may be prompted to sign in with your Envato Market account.
- Do not uncheck any of the checked options, the proper permissions have been chosen for you.
Scroll down and check the box that you have read and agree to the terms.
Click the “create token” button and copy the code.
Return to the plugin page on your WordPress dashboard, paste the code, and click save.

If you see a blank page or internal server error when installing a theme through this plugin, then contact your web host. There is likely a memory limit being hit and they will need to increase it.

3. Upload manually with FTP or cPanel

If your web host uses cPanel or you have experience with FTP, you can upload the theme manually. The official WordPress website has instructions for both of these methods:

https://codex.wordpress.org/Using_Themes#Adding_New_Themes

4. Contact your web host

Your web host will need to determine what part of the install process is being limited and increase the limit so that you can install the theme through the WordPress dashboard. Contact their support and let them know you are having problems uploading the theme. Be sure to tell them the size of the file you are trying to upload.

If you have access to server settings or are working on a local server, you can try changing some PHP options yourself in the php.ini file:

Set both post_max_size and upload_max_filesize to be larger than the theme file.
Ensure memory_limit is generous (at least 128M is recommended).

Thanks!

dineshjadhav · December 5, 2018, 7:53pm

Hi Team,

Can you please help me to edit the content on theme. I am unable to edit the content.

baileyherbert · December 5, 2018, 7:56pm

Sorry to hear that. But we cannot help you with that issue, since we aren’t the people who made your theme. All we can do here is give you general advice for common WordPress issues.

What you need to do now is contact the author (developer) of your theme. When you purchased the theme it came with 6 months of free support. Envato does not provide theme support – only the developer(s) of the themes do.

Here’s the support link for your item where you can contact the developer: