Support for Adobe After Effects Templates by New Motion

How do I get support for this theme, by New Motion. New-Motion - Envato Elements.
I downloaded it, but it doesn’t say how to get support. The theme doesn’t work… as I’m finding out the downloadable themes on this site don’t really work… making the subscription service a waste of money. To get support you have to purchase things separately on the marketplace… total bs.

Why are you misleading other people?
There is no such thing as Author Support when it comes to Envato Elements.
Read the rules well, which are accessible to all here:

@stratequest Try to write about your problem here: