Subscription Cancelled, Payment Declined

Hello, I am a longtime subscriber to Envato Elements. For some reason my payment was declined a couple of weeks ago even though my credit card info has not changed and I have plenty of available credit. Today I tried again to enter a new credit card payment and that was also declined. I have opened a support ticket.

Please help me pay you for your excellent service!!

Hello. Please open a Help ticket at the Envato Help & Support Center if you haven’t done so already. Our Help team will be happy to check into it for you. Thanks!

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