šŸšØ Submitting multiple items with only minor technical differences is not permitted.

Envato Authors Author Hangout
1

Hi @BenLeong and the Envato Team,

Iā€™ve been an active and committed author on Envato for the past 7 years, and this is the first time Iā€™m facing a situation like this ā€” four of my recently submitted items have been continuously rejected.

This is highly unusual based on my experience so far, and it feels like something has changed on the review side. Iā€™m genuinely concerned and would appreciate clarification:

  • Have there been any recent changes to the review guidelines or expectations that we should be aware of?
  • Is there a possibility that certain categories or item types are no longer being accepted?
  • Could this be an internal signal to discourage further uploads from my account or all authors are facing same ?

I always strive to follow Envatoā€™s standards and deliver high-quality items, so Iā€™m quite troubled by these repeated rejections without clear explanations. If thereā€™s any specific feedback or direction, Iā€™d really appreciate it.

Thank you for your time and support.

6 Likes
2

See this one:

3 Likes
3

Personally, I believe most reviewers are goneā€¦ and those who are left, if your product is not in their niche, is basically no goā€¦ is like a lottery at this point.

I do creative/interactive pluginsā€¦ absolutely everything that I will code, even if the quality is award-winning stuff, it will be rejected because they donā€™t understand it. From what I saw in the WordPress category, only weird stuff is approvedā€¦ bad design, not understandable features etcā€¦

Also is almost impossible to get in touch with the reviewersā€¦ that generic message for hard rejects is so ā€¦I mean I work my but off to create something, at least have the decency to write a few words why it was rejectedā€¦

It was difficult to have something approved in the past, now if the reviewer doesnā€™t like the project for who knows what reason, because he is a PHP dev and you are a front dev, you will get rejected even though the product is perfectā€¦

Also, if you create a product in a niche where sales are low also it will also be rejected. What Envato is missing is that everything is low now!

I donā€™t understand anything anymore at this point about what happened and continues to happen with Envatoā€¦ now can something so good tuned into something so bad in all aspects beats me!

3 Likes
4

Hi , you are not alone. My photos taken with DSLR with good quality, good composition are rejected . The reason given is ā€˜composition and lighting,ā€™ but both are very good in my photos. They are probably not looking in photos.I donā€™t know if I want to spend the time uploading my new professional photos anymore for this reason.

2 Likes
5

Hi @BenLeong,

Could you please look into this and take appropriate action? Weā€™ve now had 5 items rejected consecutively, and itā€™s becoming increasingly concerning. It feels as though the reviewers may not be giving due consideration, which can be quite discouraging for authors who invest significant time and effort into their work.

This is the first time weā€™ve encountered such a situation in the past 7 years.

We would appreciate some clarity on this matter.

1 Like
6

I have the same issues. All photos got rejected even with high quality photos. Gets very frustrated to get constant rejection

1 Like
7

Sad :sob::sad_but_relieved_face:

8

I hope someone will look into this matter seriously. Lots of rejection reason is lighting and composition.

2 Likes
9

They donā€™t care about this stuffā€¦ we are invisible to themā€¦ Iā€™ve been asking for years for the staff to discuss with us authors here on the forum, complete and absolute silenceā€¦

1 Like
10

Very sad :cry::sob:

11

Hi @SPRUKO I am also suffering from the same things, from last few months they are taking so long time for the review, and then the project get rejected, may be codecanyon will be closed in coming years.
End of monopoly of this marketplace

2 Likes
12
1 Like
13

Very sad to keep getting rejection. The same photo uploaded to another site has no issues. I wonder how the team approve images

1 Like
14

Demo for the rejected item ?

15

Elements canā€™t survive without the marketplace. If the marketplaces are closed, Elements will have no valueā€¦ even now if AudioJungle and VideoHive are closed, and they are prety much dead at this point Elements will not surive that..

Most new clients believe that they will get the entire Envato marketplace via Elements, and this is why they buy Elements.

The way Elements is advertised is intentionally deceivingā€¦ just today I saw two clients complaining about this, on the forum, and it was pure chance, I am sure this happens oftenā€¦

What I donā€™t understand is why not return to the roots, itā€™s obvious by now that if things continue like this, everything will shut down soon, the model worked and I am pretty sure it will continue to work, everybody is tired of subscriptions everywhereā€¦ with no valueā€¦

I want to buy the thing that I want, and if neede,d get support from the author.

Keep Elements but decouple it from the marketplace and make it clear to the buyer that it does not have the entire marketplace in itā€¦

3 Likes
16

Is there anyone from the Hello Marketplace team here to support authors? Many authors are struggling and desperately seeking helpā€”itā€™s disheartening to see them receive no response.

1 Like
17

Whatā€™s the point of your topic if you donā€™t provide demo so we can see why the item is rejected ? Maybe your item doesnā€™t bring any value or maybe your demo doesnā€™t work who knows, we can help if you provide demo.

18

I have the same situation the other day 6 projects were rejected, even those where I was 100% sure they would be accepted

19

@SPRUKO Iā€™ve asked the review team if they can provide more information, but it looks like there are already notes on the rejected items - I can see a few that say

Reason: Submitting multiple items with only minor technical differences is not permitted. Please avoid uploading near-duplicate versions of the same template.

There are no recent changes to the Web or Code item requirements or review guidelines, and the review teams aim to consistently apply these for all new item submissions.

Review decisions will have a technical component and a commercial one - Iā€™m going to see if they have any advice on the commercial side, in case there are item types that we have an increased or reduced demand for.

20

Dear @BenLeong,

Thank you for addressing this. I would appreciate it if you could forward my case to the senior reviewers, as this is a very serious situation for my company. Once we receive a response to the support request, we will take the necessary steps moving forward.

Thank you for your understanding and assistance.

Reason: Submitting multiple items with only minor technical differences is not permitted. Please avoid uploading near-duplicate versions of the same template."

We would appreciate your clarification on this. For example:

  1. If we have already published the Xintra Bootstrap HTML version, does this mean we are not allowed to submit technically different versions such as:

    • Xintra in React
    • Xintra in Next.js
    • Xintra in Angular
    • Xintra in Vue.js
    • Xintra in PHP/Blade

  2. Additionally, if Xintra Bootstrap HTML is already approved, are we also restricted from submitting a Tailwind CSS-based HTML version of Xintra?

These versions are built on different technologies and frameworks, but we want to ensure we are complying fully with your guidelines. Unfortunately, the review note did not provide enough detail, and itā€™s currently unclear for authors how much variation is required to avoid being flagged as a ā€œnear-duplicate.ā€

Could you please clarify what is considered a valid submission vs. a near-duplicate under this policy? This means we should submit only one item that includes all versions, similar to how the Metronic template is submitted.

I would like to address a few concerns regarding the recent reviews and rejections of our items. As a company with over 7 years of experience, we have consistently worked to improve the quality of our products and the technical aspects of our templates. We have observed a few issues during the review process that I would like to highlight:

  1. Technical Differences: We have submitted multiple versions of our templates (e.g., TypeScript and JavaScript versions) because many of our customers request and use different versions. Both versions take the same amount of development time, yet they are being rejected due to technical differences, which I believe is not a valid reason for rejection. For example, our Next.js App Router version and JavaScript versions are selling well, but we have received feedback that these are not accepted by the review team despite their demand in the marketplace.

  2. Feedback and Communication: After re-submitting the Xintra ā€“ NextJS App Router JavaScript Tailwind Admin Template Dashboard based on the feedback from the previous review, we were disappointed to receive a hard rejection without any additional comments or clarity from the reviewers. Similarly, the Yzen ā€“ PHP Bootstrap Admin Dashboard Template was rejected without any comment after we released the PHP version. This lack of communication is frustrating, especially after investing significant time and effort into these submissions.

  3. Xintra ā€“ React TypeScript Tailwind CSS Admin Dashboard Template: We are particularly confused about the rejection of this template. There was no mention of any issues or feedback in the review, but it was rejected nonetheless. The only reason provided was ā€œtechnical differences,ā€ which, as mentioned before, does not seem like a valid justification. The quality of the template has been reviewed multiple times, and we have received positive feedback from customers. I fail to understand why this particular version was rejected, especially when other versions (like React with JavaScript) have been successful. Could it be that the review process is based on a misunderstanding or an over-simplified approach? If there are quality issues, we would appreciate specific comments so that we can make necessary improvements.

  4. Quality of Reviews: Our team consists of professionals, and we take great pride in delivering high-quality items. Over the years, we have successfully released over 350 products, and we are always open to improving based on constructive feedback. However, the current review process is not transparent, and the rejections feel like time wasters, especially when there is no clear explanation or understanding of what is actually expected. We have consistently followed best practices, and our portfolio reflects that.

  5. Reviewer Expectations: It seems that the reviewers do not fully understand what customers are looking for or how the industry is evolving. We are developing items based on customer needs and adapting to new technologies like Next.js, React, TypeScript, and others. However, when we receive feedback such as ā€œnot accepting technical differences,ā€ it becomes unclear whether we are supposed to limit ourselves to certain versions or not. This lack of clarity only adds to the frustration of both authors and customers.

  6. Marketplace Goals: Both authors and the marketplace aim to provide a wide variety of projects that cater to different customer needs. Flexibility in technology and versioning is crucial, and rejecting new technologies without clear guidelines is detrimental to both authors and customers. We strive to meet the market demand, and we have seen consistent sales across multiple versions. Therefore, it is important for the review team to be more open to these variations.

  7. Team Effort and Professionalism: Our team consists of over 35 professionals, and we are fully committed to delivering quality products. However, the current review process is causing disappointment, and many authors are struggling with the platform due to the lack of clarity and proper communication. We have already submitted support requests but are still awaiting a response. This prolonged delay is causing frustration among our team.

  8. Current Submission ā€“ Mamix - Asp.Net Core & MVC Tailwind Admin Dashboard Template: This item is still under review, but based on the current situation, I am not hopeful that it will be approved. Many authors, including ourselves, are starting to feel that the review process lacks transparency, and we are left uncertain about what is actually required for approval. This is causing many authors, including us, to reconsider their future on this platform.

In conclusion, we respectfully request that the review team provide clearer feedback, communicate better regarding rejections, and allow more flexibility in terms of the technologies and versions we are submitting. We are dedicated to delivering high-quality products and will continue to improve based on the right guidance.

This marketplace is our primary source of income, and after 7 years of dedicated work, the current situation is deeply affecting our business. We have always focused on this platform exclusively, but now we are questioning our future. The lack of clarity and consistent rejections are forcing us to reconsider our commitment.

Thank you for your time, and I hope to see more constructive feedback in the future.

1 Like