Strange lock the account of my colleague

Hello! I am writing at the request of a friend. Today, blocked his account - “Kogoduos”. (His account projects and I do not find) The reason he does not understand, as he does not break. The fact that he was temporarily moved from Russia to Vietnam. There he came in and went into your account, after which there was a lock. Someone can explain what is the problem? Thank you!


If he hasn’t doesn’t so yet, please have him open a Help Ticket and explain the situation. My guess would be his move has something to do with it :smile:

Thanks for the answer! He opened the ticket. Simply, he is afraid that the answer can wait a week. I would be in its place, too panicked. The cause is not known because, just lock!