Strange Item Feedback from client

Hello friends,
Client leaved strange feedback (1 star) to existing PSD item. Here’s what he says:

Extra comments from the buyer:
"it is not clear what you are buying only a few psd files without html "
Current item here:

I have to say that It’s says everywhere that you’re going to buy PSD item. You can see it on Item thumbnail, in description, specifications, item title.! His purchase were made in PSD themeforest category, so it doesn’t include HTML sources.
Please help! How to change his rating or perhaps he can get moneyback. Guys, how do you solve current issues?
Many thanks

Contact the Help Team here, they remove the review for you if it’s unfair.