I’ve been waiting to receive my August Payout(SWIFT) for more than 3 weeks now. I had been using the same payout account for the past 3 years. And never had a problem with receiving my payment.
At first, I contacted the support team on August 18th. And the last time they contacted me was on August 31st. And never heard from them since.
I was using the Russian bank as a correspondent bank.
And this is what Envato’s Bank has requested from me:
And of course, I’ve sent all the informations they’ve requested.
I believe that I’m working with the biggest digital marketplace in the world. And this is what I have to answer? Doesn’t your bank know what you do?