SOS!! My account is hijacked or taken over..


Please help! My account password is changed by someone, and my e-mail password too, I can’t access email anymore, and hew site passwords like eBay ,
although I steel can access forum…

I’ve been today filed my email recovery form, they blocked my e-mail, but said that I have to wait up to 15days…to gain access

Please give me advise!

I’ve created support ticket, but no one replied so far.


write immediately to support !


Already did that 6 hours ago…


Do you have the Help Ticket number? Thanks.


Thanks for reply!

My ticket # 648093


They should ‘‘freeze’’ your profile until this situation is beeing solved… Huge bummer dude…



Please help, because no body takes any action(((


i have the same problem
this morning my account’s email has change and even the author name
i send ticket to support 10 hours ago but no one replied so far
my ticket number is 1316559


This is very bad news I advise all authors to change passwords on Envato account and on mailbox IMMEDIATELY.


Please open a Help ticket. They will be happy to help.